FAQ

Thanks so much for visiting Jibcheers.com. Here we try as much as provide answers to frequently asked questîons in as much possiblities as it might arise. If you have any questions or comments, we would love to hear from you!
If you have a question about our products or one of our services, check out FAQ first. It might help answer your question faster than I can email you back.
If you happen to have questions not covered in FAQ, please be very specific in your message so I can help you as quickly as possible.
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How do I Order
You can order securely via the Onlineshop, via Email, or WhatsApp
How to order via the OnlineShop
Click on ‘Buy Now’ and select the relevant category i.e. Grocery, Gift. Fashion, Dietary Supplement etc.
Click on the product you are interested in, if the product is not available it would be labeled as sold out Indicate the quantity you want and click on “Add to Cart. Keep doing this for all the products you are interested in.
Click on view My Cart and Checkout Tab to complete your order process.

At checkout, you will need to fill in your personal details and shipping address if you are a new customer. Enter your email address and billing address and delivery information and click continue to shipping method.

Select your shipping method. If you are in Lagos for instance input the area of Lagos in which you are located ensue you input your residential post/zip codes ( read our post on ‘Nigeria Postal Codes’ as to get your post codes) , this is very important and if you are outside Lagos select outside Lagos. Choose your preferred payment options, click on “Place Order.” To complete your purchase ensure you fill all the forms until the site tells you that your purchase is complete

To Order Via Email
Identify the items you want
Ensure they are not sold out
Send a mail to shop@jibcheers.com with your name, number and address and we will respond with your total
You can send your order to WhatsApp 2348105895794
Do you Deliver
Yes we do
Locations Delivery are Made
We deliver all over Nigeria, that is Nationwide; We deliver Worldwide. For further details scroll down and read the following links: “Secured Shipping Delivery” “Knowledgebase” “Terms and Conditions” found at the bottom page of our website.
What are your Delivery Charges
Within Nigeria the charges vary by location but for Lagos, Ibadan and Osun State and some western states there is a flat delivery charge range of N500 —-N1,500

International Shipping (Countries Outside Nigeria) we charge a paltry flat rate as per Regular(2-4weeks) and express Shipping, The rate we charge for international shipping is very much discounted. Our service delivery is top notch as most deliveries gets fulfilled in less than two weeks.

The accurate shipping charge can be calculated on the cart or checkout page via the shipping calculator’, thus it advisable to put in the accurate postal/zip codes(Nigeria) to get the right billing rate. Also we make free shipping coupons available which will be announced via our store to our valued shoppers.

PAYMENT
How do I Make Payment
You can choose from the different payment methods available on Jubcheers. Please find below the list of available Payment Methods:
Pay on Delivery (easy and simple at your doorstep)
Credit/Debit Card
JibcheersInvoice
Details of these payment methods will be seen at the final step of checkout.

How do I pay with my Debit or Credit Card
At the end of the checkout choose Credit / Debit Card as your preferred payment option and follow the steps after confirming your purchase. Make sure that your bank activated your Credit Card for online payments. Please note that Jibcheers provides the utmost security on your payments
What Proofs Payment on Jibcheers is Secured
Every inch of our site is secured and data information like credit card numbers is private and encrypted on our site,- its evidence can be seen from the URL bar of the browser; Your Browsers explicitly tells you jibcheers.com is SECURED when your cursor hovers on the Green Padlock on the URL address bar. Read Here for more details.
Are my Credit Card Data Kept on Jibcheers
Your security is important to us and we take it very seriously. Every debit card transaction occurs within a secure environment. We do not retain your debit card information after your order is completed; it is submitted directly to the corresponding bank.
What is OTP
The One Time Password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The One Time Password adds an additional layer of security through identity verification for your online debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
What is Cash on Delivery
CoD stands for Cash on Delivery. With CoD, you can pay in cash or with a valid naira bank card to the delivery agent upon receipt of your order.

Note:
Some products, regions or pickup stations may not be available for PoD.

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